Dealing smoothly with warranty claims

IT Matters will work with the manufacturer to arrange the repair of any faults where the product you’ve bought is still covered by warranty.

This could mean we simply send the product back to the manufacturer for repair or replacement, or we could carry out the repair on behalf of the manufacturer.

If you have a product covered by warranty, which needs repairing, get in touch and we’ll explain your options.

What clients say about us!

During Covid-19 lockdown we were reliant upon our Internet more than ever, Remote Working and Home Schooling needs. Our internet kept failing, numerous drop-outs, very slow etc. We had a number of companies in to try and resolve, we were sold a...

WiFi Network, ,

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We were struglling with WiFi across the entire house, other companies had advised and we spent a lot of money but nothing was ever working. So we gave IT Matters a call and they came in carried out a survey and installed what was required witho...

WiFi Coverage, ,

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Couldn't be happier, IT Matters got me a new router delivered to my house in less than an hour after mine got killed by a power surge. Top marks all!

Router, ,

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I can't believe that IT Matters were able to recover my data and get my PC working again. Brilliant service.

David P, ,

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I was really pleased with the repair work Pawel did on my iPhone when the battery started to play up. He explained what he was going to do and delivered on time and for the price quoted. Very happy, will use again.

Nathan W, ,

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I dropped my MacBook Pro and it would no longer start and I thought I had lost everything. IT Matters recovered all my data and had it all back to me very quickly. Plus they even cleaned it so it looked brand new!

Agnieszka K, ,

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Ordered on the IT Matters website a PC Microphone with Mic Stand, Professional 3.5mm jack, order placed at 11:55am, delivered at 1pm.

Already plugged it in, it's working perfectly and is so much better than what I had before!

Th...

Professional Microphone, ,

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I moved into my new premises and I wanted my television to be installed above the mantel-piece but there was no power or other cabling.

I called the IT Matters team, they came out to visit and advise for free. They later returned with t...

Television Installation, ,

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I spent time with Paul to learn all about how to use my iPad. He was so good and spoke in a way that I could understand. Highly recommend.

Carole J, ,

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We were having very bad internet drop outs at home, spoke to a number of so-called professionals and they kept selling me things with a promise that it would resolve the problems. I was sold a Netgear Nighthawk router by a company but they woul...

Internet, ,

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Open Times

Monday	09:00 am - 5:00 pm
Tuesday	09:00 am - 5:00 pm
Wednesday	09:00 am - 5:00 pm
Thursday	09:00 am - 5:00 pm
Friday	09:00 am - 5:00 pm
Saturday	On request
Sunday	On request

Dealing smoothly with warranty claims

What clients say about us!

Open Times

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